Mission, vision, values, mandate and objectives

Mission

Advise health system authorities and support service providers in planning and implementing French language health services by engaging Francophone communities to address their needs.

Vision

Francophones in the Greater Toronto Area have improved access to sufficient and quality French-language health services.

Values

Respect

We believe in an environment where people are respected, passionate about their work and are able to give their best

Person-centred care

We believe it is important to treat a person receiving health care with dignity and respect and to involve them in all decisions.

Diversity

We believe in leadership, ethics, trust, transparency and teamwork in everything we do.

Accountability

We believe in a winning attitude that allows us to achieve our goals effectively and efficiently.

Transparency

We believe it is important to work together to ensure the delivery of effective services that add real value to the Francophone community.

Mandate

1.

First and foremost, our mandate is to MAKE RECOMMENDATIONS to Ontario health system authorities, such as Ontario Health, regarding the development of appropriate health services for local francophone communities through support for local health system planning.

2.

Secondly, we also work with health service providers on health initiatives in order to ASSIST them in planning and implementing the active offer of health services in French.

3.

Third, we are working to mobilize Francophone communities to actively ENGAGE, so that the analysis of their needs and priorities for health services will inform the recommendations we make when it comes to access, accessibility and integration of French-language health services.

Objectives

1.

To meet the French-language health service needs of the Ontario regions we serve.

2.

Promote the active offer of health services to the Francophone community.

3.

Support providers (FSS) in their efforts to develop health services in French.

4.

Engage and mobilize Francophone communities in the face of active demand to promote and plan French-language health services that meet their needs.

5.

Make recommendations to the LHINs on the following issues

  • Methods of engagement with Francophone communities ;
  • The health needs and priorities of Francophone communities, including the specific needs and priorities of the various groups that make up these communities;
  • Health services offered to Francophone communities ;
  • Identification and designation of FSS for the delivery of French language health services in the region;
  • Strategies to increase the availability, accessibility and integration of French language health services within the local health system.

Address

1 Yonge Street, 3014
Toronto, ON M5E 1E5

Timetable

L – F: 9:00 am to 5:00 pm

Phone

647-276-5502

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