{"id":1171,"date":"2021-08-02T22:48:28","date_gmt":"2021-08-02T22:48:28","guid":{"rendered":"https:\/\/entite3.ca\/service-providers\/active-offer\/"},"modified":"2022-12-22T16:41:23","modified_gmt":"2022-12-22T21:41:23","slug":"active-offer","status":"publish","type":"page","link":"https:\/\/entite3.ca\/en\/service-providers\/active-offer\/","title":{"rendered":"Active offer"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-vz-jquery&#8221; bg_image_new=&#8221;id^334|url^http:\/\/entite3.ca\/wp-content\/uploads\/2021\/07\/background-pattern-01.jpg|caption^null|alt^null|title^background-pattern-01|description^null&#8221; bg_override=&#8221;ex-full&#8221; enable_overlay=&#8221;enable_overlay_value&#8221; overlay_color=&#8221;rgba(0,0,0,0.61)&#8221; overlay_pattern=&#8221;01.png&#8221; overlay_pattern_opacity=&#8221;35&#8243; overlay_pattern_attachment=&#8221;fixed&#8221; css=&#8221;.vc_custom_1627409694970{padding-bottom: 35px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult-spacer spacer-69ff336353938\" data-id=\"69ff336353938\" data-height=\"200\" data-height-mobile=\"100\" data-height-tab=\"100\" data-height-tab-portrait=\"100\" data-height-mobile-landscape=\"100\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-719469ff3363539bc\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-719469ff3363539bc uvc-7683 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-719469ff3363539bc h2'  data-responsive-json-new='{\"font-size\":\"desktop:40px;\",\"line-height\":\"desktop:50px;\"}' ><h2 style=\"--font-weight:theme;color:#ffb81c;\">Active offer<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; css=&#8221;.vc_custom_1627409686079{padding-top: 35px !important;padding-bottom: 70px !important;}&#8221;][vc_column]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>What is the active offer?<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-596169ff336353aaa\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-596169ff336353aaa uvc-6470 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-596169ff336353aaa .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">From the point of view of a service provider, active offer is an open invitation to the public to use one of the official languages-English or French-to communicate and receive service. The active offer includes a bilingual greeting, such as &#8220;Hello! Bonjour!&#8221;, and visual cues, such as signs, that support this invitation.<\/div><\/div>[vc_btn title=&#8221;Consult our toolbox&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fentite3.ca%2Ffournisseurs-de-services%2Fboite-a-outils%2F|title:Toolbox|&#8221;]<div id=\"ultimate-heading-893669ff336353b0d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-893669ff336353b0d uvc-3384 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-893669ff336353b0d .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">Specifically, this means that as a provider, we allow patients to express themselves and be served in the official language with which they are most comfortable.<\/p>\n<p>The active offer of health services in French is a regular and ongoing offer to the Francophone population.<\/p>\n<p>This service offer :<\/div><\/div><div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Respects the principle of fairness ;<\/li>\n<li>Aims for a quality of service comparable to what is offered in English;<\/li>\n<li>Is linguistically and culturally appropriate to the needs and priorities of Francophones;<\/li>\n<li>Is inherent to the quality of services provided to people (patients, residents, beneficiaries) and an important factor that contributes to their safety.<\/li>\n<\/ul>\n<\/div><div id=\"ultimate-heading-284369ff336353c0e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-284369ff336353c0e uvc-1080 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-284369ff336353c0e .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">It is the result of a rigorous and innovative process of planning and delivering services in French across the health care continuum.<\/p>\n<p>It requires accountability at several levels and requires partners to exercise their leadership in French-language health services.<\/p>\n<p>In concrete terms, it means a set of health services available in French and offered in a proactive manner, i.e., they are clearly advertised, visible and easily accessible at all times.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]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[\/vc_raw_html][vc_btn title=&#8221;Access to our training &#8211; Active offer&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-external-link-alt&#8221; button_block=&#8221;true&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foffreactive.entite3.ca%2F|title:Access%20to%20the%20training|target:_blank|&#8221; css=&#8221;.vc_custom_1671745185996{margin-bottom: 25px !important;}&#8221;][vc_separator][vc_video link=&#8221;https:\/\/youtu.be\/KGiLyawagdA&#8221; title=&#8221;ACTIVE OFFER: Seminar&#8221;][vc_separator][vc_cta h2=&#8221;The Leadership Trainingon Active Offer&#8221;]<strong>Download the PDF version<\/strong><\/p>\n<p><strong>Language: English<\/strong><\/p>\n<p><strong>PDF file: 4,3 Mb<\/strong><\/p>\n<p><a href=\"http:\/\/entite3.ca\/wp-content\/uploads\/2022\/11\/ENTITE3-ActiveOffer.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1857 \" src=\"http:\/\/entite3.ca\/wp-content\/uploads\/2022\/11\/pdfred.png\" alt=\"\" width=\"95\" height=\"95\" \/><\/a>[\/vc_cta][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-733169ff336353c77\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-733169ff336353c77 uvc-6297 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-733169ff336353c77 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">From the point of view of a service provider, active offer is an open invitation to the public to use one of the official languages-English or French-to communicate and receive service. The active offer includes a bilingual greeting, such as &#8220;Hello! Bonjour!&#8221;, and visual cues, such as signs, that support this invitation.<\/div><\/div>[vc_btn title=&#8221;Consult our toolbox&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fentite3.ca%2Ffournisseurs-de-services%2Fboite-a-outils%2F|title:Toolbox|&#8221;]<div id=\"ultimate-heading-353369ff336353cc3\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-353369ff336353cc3 uvc-4705 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-353369ff336353cc3 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">Specifically, this means that as a provider, we allow patients to express themselves and be served in the official language with which they are most comfortable.<\/p>\n<p>The active offer of health services in French is a regular and ongoing offer to the Francophone population.<\/p>\n<p>This service offer :<\/div><\/div><div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Respects the principle of fairness ;<\/li>\n<li>Aims for a quality of service comparable to what is offered in English;<\/li>\n<li>Is linguistically and culturally appropriate to the needs and priorities of Francophones;<\/li>\n<li>Is inherent to the quality of services provided to people (patients, residents, beneficiaries) and an important factor that contributes to their safety.<\/li>\n<\/ul>\n<\/div><div id=\"ultimate-heading-514369ff336353da8\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-514369ff336353da8 uvc-5343 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-514369ff336353da8 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">It is the result of a rigorous and innovative process of planning and delivering services in French across the health care continuum.<\/p>\n<p>It requires accountability at several levels and requires partners to exercise their leadership in French-language health services.<\/p>\n<p>In concrete terms, it means a set of health services available in French and offered in a proactive manner, i.e., they are clearly advertised, visible and easily accessible at all times.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_btn title=&#8221;Access our training &#8211; Active offer&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;juicy-pink&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-external-link-alt&#8221; button_block=&#8221;true&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Foffreactive.entite3.ca%2F|title:Access%20to%20the%20training|target:_blank|&#8221; css=&#8221;.vc_custom_1671743853101{margin-bottom: 25px !important;}&#8221;][vc_separator][vc_video link=&#8221;https:\/\/youtu.be\/KGiLyawagdA&#8221; title=&#8221;ACTIVE OFFER: Seminar&#8221;][vc_separator][vc_cta h2=&#8221;The Leadership Trainingon Active Offer&#8221;]<strong>Download the PDF version<\/strong><\/p>\n<p><strong>Language: English<\/strong><\/p>\n<p><strong>PDF file: 4,3 Mb<\/strong><\/p>\n<p><a href=\"http:\/\/entite3.ca\/wp-content\/uploads\/2022\/11\/ENTITE3-ActiveOffer.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1857 \" src=\"http:\/\/entite3.ca\/wp-content\/uploads\/2022\/11\/pdfred.png\" alt=\"\" width=\"95\" height=\"95\" \/><\/a>[\/vc_cta][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1627410362260{padding-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-914969ff336353dfa\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-914969ff336353dfa uvc-7678 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-914969ff336353dfa .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">Joint position statement on the active offer of French-language health services in Ontario by the Regroupement des Entit\u00e9s de planification des services de sant\u00e9 en fran\u00e7ais de l&#8217;Ontario and Alliance des R\u00e9seaux Ontariens de sant\u00e9 en fran\u00e7ais.<\/div><\/div>[vc_btn title=&#8221;Read the statement&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;xs&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-download&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Fwww.rssfe.on.ca%2Fupload-ck%2FEnonce_OffreActive_10mars15_FR.pdf|target:_blank|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Why is the active offer important?<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-147469ff336353ea6\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-147469ff336353ea6 uvc-2789 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-147469ff336353ea6 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">&#8220;Active offer is essential if we want to ensure safe, ethical and high-quality health services for our Francophone minority communities. Active offer makes it possible to ensure that French-language health services are easily accessible, visible, without delay and of equal quality to those offered to the majority. The historical lack of French-language health services creates a sense that they are not available. Everyone, decision-makers and health professionals alike, must be proactive in offering services in the official language of the patient. Find out here what active offer is and some concrete ways to make a successful active offer.<\/div><\/div>[vc_btn title=&#8221;View source&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Fwww.offreactive.com%2F|target:_blank|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Why French-language health services?<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-989569ff336353f54\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-989569ff336353f54 uvc-3678 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-989569ff336353f54 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">Ontario&#8217;s Francophone population is 622,415 (according to the 2016 Canadian Census), which represents 4.7% of Ontarians. Approximately 1.5 million Ontarians speak English and French. Francophones and Francophiles therefore represent 11% of the province&#8217;s total population.<\/p>\n<p>The inclusive definition of Francophones (FID), adopted in 2009, includes those whose mother tongue is neither French nor English, but who have a specific knowledge of French as an official language and who use French at home, including many recent immigrants to Canada.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Legal and governmental expectations<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-337369ff336353ff7\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-337369ff336353ff7 uvc-4823 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-337369ff336353ff7 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">The French Language Services Act, 1990 (FLSA) guarantees a person&#8217;s right to receive services in French from Government of Ontario ministries and agencies that provide services on his or her behalf in the 26 designated areas.<\/div><\/div>[vc_btn title=&#8221;How to qualify your organization&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fentite3.ca%2Ffournisseurs-de-services%2Fqualifier-votre-organisation%2F|title:Qualify%20your%20organization|&#8221;]<div id=\"ultimate-heading-847669ff33635406e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-847669ff33635406e uvc-1020 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-847669ff33635406e .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">The Population Health Care Act of 2019 states that health service providers (HSPs) must comply with the obligations of the FLSA.<\/p>\n<p>The Ontario Ministry of Health has strengthened the role of all FSS to increase the capacity to provide health services in French and to meet the needs of a local Francophone community. The Department of Health expects agencies to develop and implement a French Language Services Plan (FLS) that describes how they will meet the needs of their local Francophone community.<\/p>\n<p>The plan should include mechanisms and procedures based on the active offer concept. It should also collect EFS data such as the identification of Francophones and health services available in French in their geographic area or sufficiently close to it.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Negative impact of language barriers<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-960569ff336354111\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-960569ff336354111 uvc-8954 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-960569ff336354111 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">Ontario&#8217;s public health standards recognize that language and culture are determinants of health.<\/p>\n<p>&#8220;There is compelling evidence that language barriers have negative impacts on access to health services. Patients face significant barriers to accessing promotion and prevention programs. Various studies also indicate that they face significant barriers to first contact with health services in a number of situations. Although the number of studies devoted to this issue in Canada is limited, their findings are consistent with those of studies in other countries.&#8221;<\/div><\/div>[vc_btn title=&#8221;View source&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Fwww.canada.ca%2Ffr%2Fsante-canada%2Fservices%2Fsysteme-soins-sante%2Frapports-publications%2Faccessibilite-soins-sante%2Fbarrieres-linguistiques.html|target:_blank|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Positive impact of offering health services in French<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-146369ff33635419e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-146369ff33635419e uvc-872 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-146369ff33635419e .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">It allows French-speaking patients to ask for help, describe their symptoms and conditions, express their needs and preferences, and take charge of their own health.<\/p>\n<p>Health professionals who can communicate in French can convey essential health information, encourage clients to seek care and promote rehabilitation, and build relationships to maintain long-term health.<\/p>\n<p>Health care providers who offer health care in French contribute to improved accessibility, efficiency and effective use of health care services, safe and healthy outcomes. This will result in greater patient satisfaction.<\/div><\/div>[vc_btn title=&#8221;View source&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Fwww.rssfe.on.ca%2Fenjeux%2Fimportance-des-services-de-sante-en-francais%2Fimportance-des-services-de-sante-en-francais.html|target:_blank|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Implementation of the active offer<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627410849517{margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-596969ff336354232\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-596969ff336354232 uvc-598 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-596969ff336354232 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:30px;\">Active offer requires stakeholders to collaborate and share responsibility together.<\/p>\n<p>Active offer requires the participation of decision makers, health service providers, health professionals and the Francophone community.<\/p>\n<p>Some of the elements for implementing an active offer of services in French are as follows<\/div><\/div><div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Use of &#8220;Hello-Bonjour&#8221; in greetings (in person and by phone).<\/li>\n<li>Bilingual voice message in place.<\/li>\n<li>Bilingual display in place for patients.<\/li>\n<li>Francophone professionals who wear &#8220;je parle fran\u00e7ais&#8221; labels.<\/li>\n<li>Bilingual business cards are available for French speaking staff.<\/li>\n<li>Translation of certain documents.<\/li>\n<\/ul>\n<\/div><div id=\"ultimate-heading-540369ff336354330\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-540369ff336354330 uvc-4121 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-540369ff336354330 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:15px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;font-style:normal;color:#000000;margin-bottom:15px;\">In short, active offer meets both a legal requirement and the demographic growth of Francophones. In the last census in 2016, there were 622,415 Francophones in Ontario. According to projections by the Office of the Commissioner of French Language Services, by 2028 the number of Francophones in Ontario could rise to 647,000 or even 660,000. In the Central region, the increase in the number of Francophones could be about 6,000, mostly due to immigration.<\/div><\/div>[vc_btn title=&#8221;Download the 2017 &#8211; 2018 annual report&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-download&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:http%3A%2F%2Fentite3.ca%2Fwp-content%2Fuploads%2F2021%2F07%2FOFLSC-283633-Annual-Report-2017-2018_FRE.pdf|target:_blank|&#8221; css=&#8221;.vc_custom_1628044395483{margin-bottom: 5px !important;}&#8221;][vc_btn title=&#8221;Implementing an EFS plan&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plus&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fentite3.ca%2Ffournisseurs-de-services%2Fboite-a-outils%2F|title:Toolbox|&#8221; css=&#8221;.vc_custom_1628044437379{margin-bottom: 5px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner]<div class=\"dt-fancy-separator title-left h2-size\" style=\"width: 100%;\"><div class=\"dt-fancy-title\" style=\"color: #43b03a;\"><span class=\"separator-holder separator-left\"><\/span>Useful resource<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1627411853956{margin-top: 15px !important;margin-bottom: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div id=\"ultimate-heading-515069ff3363543d9\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-515069ff3363543d9 uvc-2710 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-515069ff3363543d9 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:25px;\"}' ><h2 style=\"font-family:&#039;Roboto Slab&#039;;font-weight:500;color:#04a6e1;\">Online training<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-515069ff3363543d9 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:13px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:normal;color:#000000;margin-top:-10px;\">Online training on active offer offered by Le R\u00e9seau du mieux-\u00eatre francophone du nord de l&#8217;Ontario.<\/div><\/div>[vc_btn title=&#8221;View now&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;primary&#8221; size=&#8221;xs&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-external-link-alt&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.formationoffreactive.ca%2F|target:_blank|&#8221; css=&#8221;.vc_custom_1628044483972{margin-bottom: 5px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; gap=&#8221;35&#8243; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-vz-jquery&#8221; bg_image_new=&#8221;id^334|url^http:\/\/entite3.ca\/wp-content\/uploads\/2021\/07\/background-pattern-01.jpg|caption^null|alt^null|title^background-pattern-01|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221; enable_overlay=&#8221;enable_overlay_value&#8221; overlay_color=&#8221;rgba(4,124,226,0.72)&#8221; overlay_pattern=&#8221;01.png&#8221; overlay_pattern_opacity=&#8221;35&#8243; overlay_pattern_attachment=&#8221;fixed&#8221; css=&#8221;.vc_custom_1626997152508{padding-top: 20px !important;padding-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-d9ce65c1cefdbae0bdb4613263c5b8df.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-d9ce65c1cefdbae0bdb4613263c5b8df.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-d9ce65c1cefdbae0bdb4613263c5b8df .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-d9ce65c1cefdbae0bdb4613263c5b8df .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-d9ce65c1cefdbae0bdb4613263c5b8df alignleft  vc_custom_1626969454370 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20186%2080&#39;%2F%3E\" data-src=\"https:\/\/entite3.ca\/wp-content\/uploads\/2021\/07\/logo-entite3-white-157-186x80.png\" data-srcset=\"https:\/\/entite3.ca\/wp-content\/uploads\/2021\/07\/logo-entite3-white-157-186x80.png 186w, https:\/\/entite3.ca\/wp-content\/uploads\/2021\/07\/logo-entite3-white-157.png 365w\" loading=\"eager\" sizes=\"(max-width: 186px) 100vw, 186px\" width=\"186\" height=\"80\"  data-dt-location=\"https:\/\/entite3.ca\/en\/logo-entite3-white-157\/\" style=\"--ratio: 186 \/ 80;\" alt=\"\" \/><\/div><\/div><\/div><div id=\"ultimate-heading-930669ff336355c54\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-930669ff336355c54 uvc-8422 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-930669ff336355c54 h2'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"desktop:25px;\"}' ><h2 style=\"font-family:&#039;Roboto Slab&#039;;font-weight:500;color:#ffd100;\">Address<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-930669ff336355c54 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:300;color:#ffffff;\">1 Yonge Street, 3014<br \/>\nToronto, ON M5E 1E5<\/div><\/div><div class=\"ult-spacer spacer-69ff336355c9f\" data-id=\"69ff336355c9f\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-493469ff336355ce0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-493469ff336355ce0 uvc-6480 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-493469ff336355ce0 h2'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"desktop:25px;\"}' ><h2 style=\"font-family:&#039;Roboto Slab&#039;;font-weight:500;color:#ffd100;\">Timetable<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-493469ff336355ce0 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:300;color:#ffffff;\">L &#8211; F: 9:00 am to 5:00 pm<\/div><\/div><div class=\"ult-spacer spacer-69ff336355d22\" data-id=\"69ff336355d22\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-664069ff336355d60\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-664069ff336355d60 uvc-3615 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-664069ff336355d60 h2'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"desktop:25px;\"}' ><h2 style=\"font-family:&#039;Roboto Slab&#039;;font-weight:500;color:#ffd100;\">Phone<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-664069ff336355d60 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:25px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:300;color:#ffffff;\">647-276-5502<\/div><\/div><div class=\"ult-spacer spacer-69ff336355da5\" data-id=\"69ff336355da5\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_btn title=&#8221;Contact us&#8221; style=&#8221;classic&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-arrow-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fentite3.ca%2Fcontacts%2F|title:Contacts|&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div 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gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_1_5' type='tel' value='' class='large'  placeholder='Phone number' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_6\" class=\"gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible\" ><label class='gfield_label' for='input_1_6' >Email<\/label><div class='ginput_container'><input name='input_6' id='input_1_6' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_6'>This field is for validation purposes and should be left unchanged.<\/div><\/div><\/div><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='Suscribe'  onclick='if(window[\"gf_submitting_1\"]){return false;}  if( !jQuery(\"#gform_1\")[0].checkValidity || jQuery(\"#gform_1\")[0].checkValidity()){window[\"gf_submitting_1\"]=true;}  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_1\"]){return false;} if( !jQuery(\"#gform_1\")[0].checkValidity || jQuery(\"#gform_1\")[0].checkValidity()){window[\"gf_submitting_1\"]=true;}  jQuery(\"#gform_1\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=1&amp;title=&amp;description=&amp;tabindex=0' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsIjljNWNjMTExOGVkZDBiODM5ZjcwZWQ2ODlkMDhkZTBiIl0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"172\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n                        <\/div>\n                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n                <script type=\"text\/javascript\">\n\/* <![CDATA[ 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{jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_1').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/entite3.ca\/wp-content\/plugins\/gravityforms\/images\/spinner.svg' );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_1').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}, 50);}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [1, current_page]);} );} ); \n\/* ]]> *\/\n<\/script>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div id=\"ultimate-heading-377369ff33635ad9f\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-377369ff33635ad9f uvc-1837 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-377369ff33635ad9f h2'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:30px;\"}' ><h2 style=\"font-family:&#039;Roboto Slab&#039;;font-weight:500;color:#ffd100;\">Visit us at<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-377369ff33635ad9f .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:25px;\",\"line-height\":\"desktop:35px;\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:300;color:#ffffff;margin-bottom:30px;\">on social networks<\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-soc-icons.soc-icons-cb68014edf1faece5dcac95c19426bc0 a {\n  margin-right: 10px;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0 {\n  margin-right: 10px;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:before,\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:after {\n  padding: inherit;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0.dt-icon-border-on:before {\n  border:  solid ;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0.dt-icon-hover-border-on:after {\n  border:  solid ;\n}\n<\/style><div class=\"dt-shortcode-soc-icons  soc-icons-cb68014edf1faece5dcac95c19426bc0 soc-icons-left \" ><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023 {\n  min-width: 32px;\n  min-height: 32px;\n  font-size: 24px;\n  border-radius: 100px;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:before,\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:after {\n  min-width: 32px;\n  min-height: 32px;\n  padding: inherit;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023.dt-icon-bg-on:before,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023.dt-icon-bg-on:before {\n  background: #ffffff;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023.dt-icon-border-on:before {\n  border: 0px solid ;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023.dt-icon-hover-border-on:after {\n  border: 0px solid #ffffff;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:hover {\n  font-size: 24px;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:hover .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:hover .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:hover .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:not(:hover) .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:not(:hover) .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023:not(:hover) .soc-icon {\n  color: #047ce2;\n  background: none;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023 .soc-font-icon,\n.dt-shortcode-soc-icons a.single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023 .soc-icon {\n  font-size: 24px;\n}\n<\/style><a title=\"Facebook\" href=\"http:\/\/localhost:63342\/www.entite3.ca\/www.facebook.com\/entite3sante.htm\" class=\"facebook single-soc-icon-d3379cf2dc4686e13b3b0c65881f1023 dt-icon-bg-on dt-icon-hover-border-on dt-icon-hover-bg-off  \" ><i class=\"soc-icon soc-font-icon dt-icon-facebook\"><\/i><span class=\"screen-reader-text\">Facebook<\/span><\/a><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09 {\n  min-width: 32px;\n  min-height: 32px;\n  font-size: 24px;\n  border-radius: 100px;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:before,\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:after {\n  min-width: 32px;\n  min-height: 32px;\n  padding: inherit;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09.dt-icon-bg-on:before,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09.dt-icon-bg-on:before {\n  background: #ffffff;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09.dt-icon-border-on:before {\n  border: 0px solid ;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09.dt-icon-hover-border-on:after {\n  border: 0px solid #ffffff;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:hover {\n  font-size: 24px;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:hover .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:hover .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:hover .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-fdb9bad48f8ad168a777aca33d02dd09:not(:hover) .soc-font-icon,\n#page .dt-shortcode-soc-icons 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