Entité 3 is committed to the health of the Francophone communities in the area it serves. In order to determine needs and priorities related to health services, Entité 3 takes part in consultations, carries out surveys and prepares awareness campaigns targeting Francophone communities. Entité 3 is particularly involved in the fields of mental health, primary care and long-term care.


Understanding mental illness

The World Health Organization (WHO) defines mental health as:

A state of well-being allowing each individual to realize their own abilities, to fulfill themselves, to overcome the normal tensions of life, to perform productive and fruitful work and to contribute to the life of their community.

Mental illness can therefore be defined as changes that affect a person’s thinking, mood, or behavior to the point that they sometimes become unable to perform, or find it difficult to perform, their daily routine.

For more information about what can affect your mental health as well as definitions of some mental disorders, visit the Canadian Mental Health Association website.

Useful links and resources in French only.


Primary care

The primary care needs of Francophones are as diverse as their communities. It is therefore important that Francophones remain well informed about the different types of primary care in order to request them from health service providers (HSPs).

What is primary care?

Primary care is the first point of contact between a patient and the health care system. It includes illness prevention, health promotion, diagnosis, treatment, rehabilitation and counselling.

To learn more about Primary care.

At first glance, primary care services are provided by family physicians, nurse practitioners, pharmacists, and hotlines.

Secondary care is often a referral to a hospital specialist for further examination or treatment. Tertiary and quaternary care are the most advanced forms of care and may include a complex operation, such as neurosurgery, cardiac surgery, plastic surgery or transplantation, neonatal, psychiatric or oncology care, care intensive care, palliative care and many complex medical and surgical procedures.


Long-term care: A growing need!

The increase in life expectancy and the low fertility rate that have persisted since 1970 have transformed the face of Canada. In fact, the population of people aged 65 and over grew by 20% between 2011 and 2016, exceeding the age of 14 and under for the first time in history.

Ontario’s Francophone population faces a double phenomenon of aging and diversification, which is compounded by a certain number of challenges in the continuum of service delivery, particularly in terms of transitional care and long-term care.

What is long-term care?

Long-term care is provided in government-funded residences. These residences offer care and services to people who cannot live alone and who require ongoing nursing care, supervision or personal support.

Key figures

According to the final report of Forum on Partnering for Innovative and Collaborative Long-Term Care Solutions for Francophones (PDF) :

  • There are close to 635 long-term care homes in Ontario.
  • Currently, 12.5 million Ontarians have access to a total of 76,000 long-term care beds funded by the provincial government, which represents 581 beds per 100,000 population.
  • The occupancy rate is 99% and around 20,000 people are waiting for long-term care (Sinha, 2012).
  • Only 37 beds are reserved for francophones at the Omer Deslauriers Pavilion (Bendale Acres) for the 126,723 Francophones in the Greater Toronto Area, a ratio of 29 beds per 100,000 Francophones, which is significantly less than the 581 beds for Ontarians.
  • There are 17% of Francophone Ontarians aged 65 and over, compared to 14% of the total population. (Office of Francophone Affairs and Statistics Canada, Census of Population, 2011).
  • There are approximately 21,500 Francophone seniors in the Greater Toronto Area. 30% of Francophone seniors live alone, do not receive or have access to services in French and lack support from caregivers.
  • About 81% of Francophones in the Greater Toronto Area have a partner or spouse whose main language is English or another language. These couples and families will need bilingual services as they age.
  • Only 9 long-term care homes offer French-language care services in Ontario:
    • Pavillon Omer Deslauriers (POD) at Bendale Acres Long-Term Care Home and Sunnybrook Veterans Centre in Toronto;
    • Foyer Richelieu in Welland;
    •  5 homes in Eastern Ontario;
    • Centre d’accueil Roger-Séguin;
    • Résidence Champlain;
    • Résidence Chartwell Lancaster ;
    • Maison de soins Pinecrest ; et
    • Centre de soins prolongés Saint-Joseph.

There is currently no long-term care center in the area served by Entité 3.

See our Publications section for surveys and studies related to our different fields of action.